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Experienced Technical Writer Seeking Remote Contract Opportunity

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Date: 2008-03-05, 11:53AM PST


I am looking for tech writing opportunities with companies in the Bay Area that I can do remotely from Southern California. They can be part or full-time. For short contracts, they must be part time.

I look forward to making a difference where it is needed!

3972 Barranca Pkwy * Ste J#324 * Irvine, CA 92606

Summary of Qualifications

* Technical writer/editor for both hardcopy and online delivery
* Comfortable in working under software development environment
* Able to manage multiple projects under deadlines
* Large online documentation experience using RoboHelp HTML
* Comfortable using Adobe Suite of products
* Comfortable in hand coding HTML and using DreamWeaver and HomeSite


Operating Systems
Sun Solaris; MS DOS, Windows XP, 2000, Win 95/98; Mac OS, OS/400

FrameMaker, Microsoft Word, Microsoft Excel, Visio, RoboHelp HTML, Adobe Photoshop, Adobe InDesign, Adobe Illustrator, PaintShop Pro, Adobe Acrobat, DreamWeaver, HomeSite, Microsoft Publisher, MS FrontPage and various email utilities such as Lotus Notes and MS Outlook.

Markup Language

Professional Experience

Technical Writer Contractor (Software)
Intelliverse, El Segunod, CA
07/06 - Present

* Write hardcopy and online user's and reference guides for Voice Over IP (VOIP)
software products. Also create and maintain templates for both internal and external documentations; edit and
update existing manuals.
* Work closely with the software development, marketing and customer support teams for better understanding of the
products and customers to deliver clear and concise documentations.
* Facilitate and attend regular meetings with product developers and managers.

Technical Writer Contractor (Software)
Extron Electronics, Anaheim, CA
12/05 - 06/06

* Under limited supervision, tested configuration software for Extron's IP Link products to create hardcopy and
online procedural user's and setup guides, using Adobe InDesign for print documents and RoboHelp for online help
* Worked closely with the software development team to gather necessary information and go through series of
review processes under a dynamic development environment.
* Facilitated and attended regular meetings with SMEs and project managers.

Technical Writer Contractor (Software & hardware)
Peerless Systems Corporation, El Segundo, CA
08/05 - 11/05

* Wrote user's manual for an ASIC printer controller.
* Created documentation templates.
* Worked closely with the engineering team to gather necessary information.
* Performed tests on the evaluation system to obtain manual contents.
* Facilitated regular meetings with SMEs and project managers.
* Updated information from engineering reviews.

Loan Policy Documentation Specialist
Washington Mutual, Irvine, CA
04/05 - 07/05

* Ensured lending policies met all pertinent government, bank and secondary market policies requirements.
* Identified appropriate forms of communications.
* Distributed information on new products, programs or revisions.
* Wrote, edited and formatted documents and manuals for review and approval.
* Coordinated reviews and approval process.
* Verified all business partners are notified and cooped on all policy updates.
* Used RoboHelp HTML and Microsoft Office as the primary tools.
* Edited some FrameMaker files using version 7.0.

Technical Writer (Software)
Paltronics System Solutions, Inc., Las Vegas, NV
01/04 - 08/04

* Wrote User's guides, installations and troubleshooting manuals, and quick-start guides for Paltronics Gaming
system software for a worldwide audience.
* Worked closely with the design and engineering teams in Paltronics' four major branches.
* Used FrameMaker, Adobe Acrobat, Visio, and Adobe Illustrator to create the documents.
* Facilitated meetings.

Technical Writer Contractor (Software & hardware)
Clearwater Networks, Inc., Los Gatos, CA
11/00 - 11/01

* Wrote the first Software Developer's Guide for a MIPS-like, high-speed, network communications processor
designed to perform complex "Layers 4-7" networking operations on multiple packets simultaneously at a very high
data rates.
* Worked closely with the engineering design and programming teams.
and gathered information via engineering specs, interviews and regular attendance in engineering meetings.
* Edited and incorporated technical reviews from the engineering and marketing groups.
* Performed updates on the Software Developer's Guide based on three major reviews along with ongoing daily
* Facilitated meetings managed all documentation projects and met tight deadlines in a startup environment.

Technical Writer Contractor (Software)
Sun Microsystems, Menlo Park, CA
7/00 - 11/00

* Learned Forte TeamWare and tested the existing documentation against it.
* Wrote hardcopy and online user's guide for an in-house Java-based GUI tool that acted as a bridge between Forte
TeamWare and CVS (Concurrent Version System) in a developing environment and coordinated work with the
engineering team.
* Used FrameMaker and DreamWeaver for text layout and graphics.
* Performed software testing.
* Managed documentation lifecycle.
* Worked closely with Forte for Java Engineering team.

Technical Writer Contractor (Software)
Intuit, Inc., Mountain View, CA
4/00 - 7/00

* Documented the architecture and infrastructure of, including test, production, and deployment
environments for intranet site.
* Worked closely with engineering, QA and deployment teams.
* Hand coded HTML to create web documentations.
* Used HomeSite for HTML editing and DreamWeaver for fine tuning.
* Used Visio for engineering drawings.

Technical Writer (Software)
IBM, Rochester, MN
7/98 - 3/00

* Created a large web manual (2000+pages) on the OS/400 API from an existing hardcopy manual for IBM's information
library on the Internet.
* Managed the entire project, updating the manual for new releases.
* Reviewed and updated existing printed API documents.
* Converted BookMaster documents into HTML, handcoded HTML, and designed HTML templates for creating the large web
* Used HomeSite for HTML editing and DreamWeaver for long, complex tables.
* Worked closely with developers and other team members.
* Delegated tasks to several interns, oversaw progress, and assisted in problem solving.

Staff Writer/Reviewer/Information Specialist, Santa Clara, CA
10/93 - 7/98

* Reviewed the latest, hot-off-the press computer books.
* Edited reviews of staff writers and freelancers.
* Developed lists of recommended books on various computer topics and published them on the company website.
* Acted as adviser to professional clients.
* Used HTML and tools.


Certification, Technical Writing, 1990
San Jose State University, San Jose, CA

Graduate Studies, Geophysics, 1983-85
New Mexico Institute of Mining & Technology, Socorro, NM

Bachelor of Science, Geology, 1981
University of Dhaka, Bangladesh

Additional coursework

Writing Coursework, 1986-87
University of New Mexico, Albuquerque, NM

Citizenship US

PostingID: 596545890

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